References

  • Active Learning Network for Accountability and Performance (ALNAP), 2003. Participation by Crisis-Affected Population in Humanitarian Action. A Handbook for Practitioners
  • CCCM Framework, 2006. IDP Camp Coordination and Camp Management - A Framework for UNHCR Offices
  • Collaborative Learning Projects, Do No Harm Project, 2004. The “Do No Harm” Framework for Analyzing the Impact of Assistance on Conflict: A handbook
  • Global CCCM Cluster, UNHCR/IOM, 2010. Collective Centre Guidelines
  • Humanitarian Accountability Project (HAP), 2008. To Complain Or Not To Complain: Still The Question
  • HAP, 2010. Change Starts with Us, Talk to Us!
  • HAP, 2010. The 2010 HAP Standard in Accountability and Quality Management
  • International Federation of Red Cross and Red Crescent Societies, 1992. Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief
  • International, Federation of Red Cross and Red Crescent Societies (IFRC), 2005. World Disaster Report, 2005.
  • International Organization for Migration (IOM), 2012. CCCM Cluster Update
  • Rebecca Macnair, 1995. Room for Improvement. The Management and Support of Relief and Development Workers
  • Oxfam Publishing, 2007. Impact Measurement and Accountability in Emergencies: The Good Enough Guide.
  • UN Civil-Military-Cooperation, Peace Operations Training Institute, 2012.
  • UNHCR, 2006. Operational Protection in Camps and Settlements, Specific Protection Issues.