All tools and references listed below are available on the electronic Camp Management Toolkit either on the USB memory stick accompanying every hardcopy or from the website:


  • Active Learning Network for Accountability and Performance in Humanitarian Action (ALNAP), 2014. Closing the Loop - Effective Feedback in Humanitarian Contexts, Practitioner Guidance 
  • Catholic Agency for Overseas Development (CAFOD), 2008. Handling Community Feedback/Complaints 
  • CAFOD, 2010. Information Sharing with Communities 
  • Camp Coordination and Camp Management (CCCM), 2011. Proposed Terms of References for a Women's Committee in a IDP Camp/Communal Set-up 
  • Checklist For Setting Up and Running a Committee, Handout 3, Camp Committee Code of Conduct 
  • (Adapted from) The Good Enough Guide, 2007. Checklist for Running a Focus Group 
  • (Adapted from) The Good Enough Guide, 2007. Checklist for Setting Up a Complaint and Response Mechanism 
  • Hemmati M., Earthscan, 2002. Principles of Stakeholder Participation and Partnership 
  • Humanitarian Accountability Partnership (HAP), 2010. Camp Committee Assessment - A Tool to Decide How to Work with Camp Committees 
  • Idealist On Campus, Action Without Borders. Power Mapping: A Tool for Utilizing Networks and Relationships 
  • International Federation of the Red Cross (IFRC), 1994. The Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief 
  • United Nations Refugee Agency (UNHCR) and Adventist Development and Relief Agency (ADRA). Camp Election in Kharaz: Rules and Regulations (draft) 
  • World Health Organization (WHO), Emergency Health Training Programme for Africa, 1999. Coping Mechanisms