There is effective leadership by the Camp Management Agency, and it is respected and legitimate, to enable coordination of stakeholders in the camp response.
The roles and responsibilities of the Camp Management Agency in relation to coordination are clear for all stakeholders in the camp and well publicised.
The emergency camp-response builds on national administrative structures, where this is functional, and the humanitarian actors are supporting by building capacity when needed.
National authorities, represented by the Camp Administration, play a central role in coordination and are included in all relevant forums.
Whichever agency fills the roles as Camp Management Agency or Camp Coordination Agency, all main roles and responsibilities are responded to in complementarity between the agencies.
All stakeholders in relation to the camp are identified.
All stakeholders know where the coordination takes place, when and for whom.
There are common, agreed coordination tools including: Meetings, Coordination Meeting Action List, 3W (Who does What Where), SMART and Meeting Minutes Tracking Form.
At any time the Camp Management Agency can provide and use relevant and updated information derived from recent assessments, findings and implementations related to the camp population’s needs, service delivery and general life in the camp.
There is an inclusive and transparent attitude to partnership.
The Camp Management Agency works to promote and maintain respect for diversity.
There is good participation from all stakeholders. The camp population is represented, including members of groups with specific needs and those at heightened risk.
Language needs are catered for in forums with both internationals and nationals.
It is clear who is doing what and where in the camp: roles, responsibilities and expectations are agreed and clearly understood.
Service delivery assessments are formulated and are updated on agreed timelines and make use of agreed indicators for all sectors.
Procedures for feedback and complaint mechanisms are widely publicised and explained to all camp residents and stakeholders.
Ancillary coordination mechanisms, in addition to regular coordination meetings, are well-planned, varied and fit for purpose.
Camp committees, for example for women, youths, older persons, those with disabilities, WASH, and food distribution, are established.
Committee representatives are participating in coordination forums wherever possible.
