The Camp Management Agency is open to new initiatives and the search for updated ways to manage information.
Information management reflects feedback on needs and gaps of the displaced population.
Information management expertise has been employed.
Accurate base-line data and regularly updated camp population figures, disaggregated by age and gender, are available.
Information is available on those most at risk and groups and individuals with specific needs in the camp.
Information management systems have been wellplanned and based on clear decision-making needs.
Accurate, relevant and up-to-date information forms the basis for coordination between stakeholders in the camp response.
An inventory of existing information has been compiled to prevent duplication.
The Camp Management Agency collects information on the level and standard of services and assistance in the camp.
The formats used to collect data reflect the specific information required and have been field-tested.
The data collection forms contain clear and agreed standards and indicators for monitoring sector-specific interventions.
Camp Management Agency staff has been trained in the effective monitoring of the camp and the use of data collection formats.
There is information available on camp governance, levels of participation, coordination, safety and security issues and regular meetings and new initiatives in the camp.
There is a ‘Who, What, Where’ database of service providers and agencies operating in the camp.
There is dialogue and coordination between stakeholders concerning who collects data on what in order to avoid duplication, information over-load and data collection fatigue.
The camp residents are informed of their right to confidentiality and to know what information is being collected, what it will be used for and what feedback and follow-up to expect.
The Camp Management Agency uses the primary data collected to compile a gap analysis for the camp.
Data is also disseminated, with due regard for security and confidentiality, to other stakeholders including service providers, the Cluster/Sector Lead Agency, OCHA and the national authorities for further analysis.
Information is used in coordination forums, for referrals of individual cases and to advocate for an appropriate protection response and filling identified gaps in service and assistance provision.
Security and confidentiality of data is ensured. Access to databases is limited and documentation and incident reports are, when required, adapted to ensure anonymity.
The camp community participates in information management. They provide and receive information about the standards of living in the camp, their right to the adequate provision of services and assistance and decisionmaking processes which affect their lives.
Information dissemination mechanisms in the camp are varied according to need. At all times they seek to ensure that information reaches the wider camp population, including those with specific needs and those who may be non-literate.
Information about camp residents is collected, analysed, stored and disseminated with care. It is shared judiciously to ensure that information is only used to assist and uphold the rights of the displaced population. Their protection and security is prioritised at all times, as well as the consent of the concerned.
The information management system in the camp is monitored and evaluated and the Camp Management Agency is open to feedback and committed to improving the system.